How Cashout Coach handles the data this site collects

Cashout Coach is published by the operator of rouhanithesis.com and is an independent information site about PayID and online pokies; it is not a gambling operator and does not collect deposit, wagering, or account data of any kind, because no such accounts exist on this site. This policy sets out how the more limited data an information site like this one does handle is managed, consistent with the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs) it contains.

What we collect

Like most websites, our hosting infrastructure automatically logs standard server data when a page is requested: IP address, browser and device type, the page requested, referring page, and timestamp. This is collected for every visitor, is used for security monitoring and basic traffic analysis, and is not linked to a name or account, since this site has no account or login system. If you contact us by email, we hold the email address and message content you send us for as long as needed to respond to and, where relevant, resolve your enquiry.

What we do not collect

We do not collect payment details, banking information, government identification, or any data related to gambling activity, since this site has no checkout, no user account, and no connection to any gambling operator's systems. We do not knowingly collect data from anyone under 18.

Cookies

This site uses functional cookies only, the kind needed for basic site behaviour such as remembering that the navigation menu should stay collapsed on a small screen. We do not use third-party advertising or cross-site tracking cookies. Most browsers let you view, block, or delete cookies through their own settings; doing so should not affect your ability to read any page on this site.

How long data is retained

Server logs are retained for a limited period sufficient for security and basic analytics purposes, typically a matter of months, and are then deleted or aggregated in a form that no longer identifies an individual visitor. Emails sent to us are kept for as long as reasonably necessary to address the matter raised and to maintain a record of correspondence, after which they may be archived or deleted.

Your rights under the Australian Privacy Principles

Under the APPs, you generally have the right to ask what personal information we hold about you, to request a correction if it is inaccurate, and to ask questions about how it is handled. Because this site collects very little personal information in the first place, mainly correspondence you send us directly, most requests can be resolved quickly by emailing us. We aim to acknowledge a privacy request within a reasonable timeframe and to respond substantively once we have confirmed what, if anything, we hold that relates to you.

If you believe we have mishandled your personal information and are not satisfied with our response, you can raise a complaint with the Office of the Australian Information Commissioner (OAIC), the independent regulator responsible for privacy complaints in Australia. The OAIC can investigate a complaint about an APP entity's handling of personal information once you have first given us a reasonable opportunity to address it directly.

Data security in practice

We take reasonable technical and organisational steps to protect the limited data we hold, including restricting access to hosting and email systems to those who need it to operate the site. No method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security, but we do not collect the kinds of sensitive financial or identity data that would make a breach of this site particularly consequential in the first place.

External links

Some pages on this site link to external organisations relevant to the topic at hand, government regulators, official payment-scheme information, and gambling-help services among them. Those sites operate under their own privacy policies, which we do not control and are not responsible for. We link to them because the reference is factually relevant to the page, not for any commercial or data-sharing arrangement.

Changes to this policy

We may update this policy as our practices or applicable law change. The date at the base of each article reflects when that page was last reviewed, and a material change to how we handle personal information would be reflected here with an updated date.

Contact

Questions about this policy, or a request relating to personal information we may hold, can be sent to [email protected].